Solving Aviation Disputes.
We specialise in
Effective Adjudication,Fair Decision Making,Quick Resolutions
Navigate through airline disputes with ease. Our free Alternative Dispute Resolution scheme assists passengers voice their complaints and reach amicable solutions with airlines and airports. Start your complaint process today and experience swift, unbiased resolution.
Start Your ComplaintSome of the Airlines/Airports we work with across the world
Simplifying Aviation Disputes
Quality and Effective Dispute Resolution with Aviation ADR
User-Friendly Complaint Process
Simplified online complaints procedure fitting global standards.
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Comprehensive Guides
Empower yourself with expert advice on handling aviation disputes.
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Check Your Eligibility
Determine if your complaint falls within our remit quickly and easily.
Check your EligibilityBalanced Approach
We honour the interests of both passengers and airlines, fostering an equitable resolution process.
Impartial Adjudication
Our primary aim is to ensure an unbiased and just resolution to disputes.
Industry Expertise
We leverage a wealth of knowledge to bring about the most effective solutions.
Trusted Resolution Partner
Setting High Standards in Dispute Resolution
Aviation ADR, as a trusted partner in resolving aviation disputes, is dedicated to upholding passenger rights whilst maintaining an equitable relationship with airlines. Our approach ensures fairness, transparency, and efficiency, establishing us as a leader in the sector.
With our experienced adjudicators and user-friendly complaint system, we provide a timely resolution that respects the interests of all parties involved. Our goal is to set the benchmark for outstanding dispute resolution in the aviation industry.
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Why Choose Us
Pioneering Standards in Aviation Dispute Resolution
Our streamlined system ensures that disputes are addressed and concluded promptly, saving your valuable time.
Our easy-to-navigate, user-friendly platform ensures you can submit and track your dispute with convenience and ease.
Benefit from our team of seasoned adjudicators who bring deep expertise to the resolution process, ensuring a fair outcome.
Democratising Dispute Resolution
Bridging the Gap between Passengers and Airlines
Aviation ADR is more than a dispute resolution service. We aim to foster better communication and understanding between passengers and airlines. We strive to transform complex complaints procedures into a streamlined, accessible process for everyone involved. Our user-focused platform and dedicated team work hard to deliver fair, efficient, and prompt resolutions.
Through our work, we aim to create positive changes, cultivate trust, and ultimately improve experiences in the aviation industry. Come join us and experience an innovative approach to aviation dispute resolution.
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Frequently Asked Questions
No matter your query, we're here to provide clarity. Explore some of the most frequently asked questions pertaining to our service in the accordion section below. For a more comprehensive list, you can visit our full FAQ page by clicking the button below.
All FAQsStart your complaint by clicking the 'Start Your Complaint' button on any of our pages.
Resolution times vary depending on the complexity of the dispute, but we aim to resolve all cases as swiftly as possible, typically aiming for a resolution within 90 days of receiving all necessary documentation.
Our service is free for consumers. The costs are covered by the participating airlines and airports.
We handle a variety of aviation disputes, including issues related to flight disruptions, luggage, and the treatment of disabled passengers.
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