Delta Airlines Complaints

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Delta Complaints - How to complain about a Delta Airlines flight?

If you have encountered any issues or concerns with a Delta Airlines product or service, such as a flight cancellation, a delay exceeding 3 hours, luggage loss or damage, or unsatisfactory service, we are here to help. If you have already contacted Delta Airlines to express your complaint, you can utilize our convenient complaint form to initiate the resolution process. Our goal is to provide prompt assistance and ensure your feedback is heard.

We accept flights operating from the UK.

Start Your Complaint

Before making a complaint about Delta Airlines

If you want to make a complaint against Delta Airlines, make sure you have already reached out to them in writing and given them a reasonable time to respond (usually around eight weeks). We can only help with complaints that haven't been resolved yet. So, if Delta Airlines hasn't resolved your issue, you can use our complaint form to start the process. Our goal is to assist you in getting a satisfactory resolution for your concerns.

What Delta Airlines Flight complaints can we deal with?

When it comes to the airline industry, we handle complaints related to Delta Airlines flights that arrived, departed, or were scheduled to arrive or depart from UK airports.

We can assist with a wide range of disputes between consumers and airlines, including:

  • Denied boarding, flight delays, or cancellations
  • Luggage that was damaged, lost, or delayed
  • Damage, loss, or destruction of items worn or carried by passengers
  • Challenges faced by disabled passengers or those with reduced mobility
  • Unfair trading issues
  • Pricing discrepancies
  • Misrepresentation of services

Feel free to reach out to us if you have encountered any of the above issues with Delta Airlines. We are here to help resolve your concerns.

The Process

Once you have submitted your complaint form, your case will go through the following process

01

Complaint Lodged

02

Initial Assessment

03

Case Passed To Airline

04

Complete Complaint File

05

Decision

Ways to Complain

There are two (2) ways to bring your complaint to Aviation ADR

By Post

You can download our paper complaint form here and send the completed form to:

Aviation ADR
Stratford Office Village
Unit 12 Walker Avenue
Wolverton
Milton Keynes MK12 5TW
Online

If you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page. This page provides you with live information about your claim so that you can check the progress at any time of day. Or just simply click here.