EasyJet Complaints – How to complain about an EasyJet flight?
You may have a problem or dispute with an easyJet product or service i.e. you had an easyJet flight cancellation or your flight was delayed for more than 3 hours, loss or damage of luggage or the service you received was unsatisfactory. If this is the case, and you have already complained to easyJet, you can use our complaint form to get your complaint process started.
We accept flights operating to and from the UK & Switzerland.
Start Your Complaint
Please note that to be eligible to make a complaint against easyJet, you must have already complained to easyJet directly in writing and either received a final written response (sometimes referred to as a ‘deadlock letter’) or given easyJet eight (8) weeks to respond to your dispute. AviationADR can only deal with unresolved complaints.
The airline sector covers complaints against any easyJet flight where the flight in question was operating to and from the UK, EU countries and Switzerland.
We can deal with most disputes between consumers and airlines, including disputes in relation to
Once you have submitted your complaint form, your case will go through the following process
Ways to Complain
You can download our paper complaint form here and send the completed form to:
Aviation ADRIf you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page. This page provides you with live information about your claim so that you can check the progress at any time of day. Or just simply click here.
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