Egyptair Complaints

Egyptair Complaints – How to complain about an Egyptair flight?

Having trouble with your EgyptAir experience? Need to voice your concerns or raise a complaint? Whether your flight got canceled, delayed for more than 3 hours, or if you encountered issues such as lost or damaged luggage, or simply received unsatisfactory service, we're here to help. If you've already tried reaching out to EgyptAir but haven't received a satisfactory response, use our complaint form to kickstart the process. Let us assist you in getting your complaint resolved.

We accept flights operating from the UK.

Start Your Complaint

Before making a complaint about Egyptair

Please keep in mind that in order to file a complaint against EgyptAir, it is necessary for you to have already raised the issue directly with EgyptAir in writing. You should have either obtained a final written response (sometimes called a 'deadlock letter') or allowed a period of eight (8) weeks for EgyptAir to address your concerns. Please note that AviationADR can assist solely with unresolved complaints.

What Egyptair Flight complaints can we deal with?

The airline sector covers complaints against any Egyptair flight where the flight in question arrived or departed (or was due to arrive/depart) from a UK airport.

We can deal with most disputes between consumers and airlines, including disputes in relation to

  • Denied boarding, delayed or cancelled flights
  • Damaged, lost or delayed luggage
  • Destruction, damage or loss of items worn or carried by a passenger
  • Problems faced by disabled passengers or passengers with reduced mobility
  • Issues of unfair trading
  • Pricing
  • Misrepresentation

The Process

Once you have submitted your complaint form, your case will go through the following process

01

Complaint Lodged

02

Initial Assessment

03

Case Passed To Airline

04

Complete Complaint File

05

Decision

Ways to Complain

There are two (2) ways to bring your complaint to Aviation ADR

By Post

You can download our paper complaint form here and send the completed form to:

Aviation ADR
Stratford Office Village
Unit 12 Walker Avenue
Wolverton
Milton Keynes MK12 5TW
Online

If you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page. This page provides you with live information about your claim so that you can check the progress at any time of day. Or just simply click here.