Garuda Indonesia Complaints - How to complain about a Garuda Indonesia flight?
If you've encountered any problems or disputes with a Garuda Indonesia product or service, like a canceled or significantly delayed flight, lost or damaged luggage, or unsatisfactory service, we're here to help. If you've already lodged a complaint with Garuda Indonesia and want to kickstart the complaint process, you can use our complaint form to get things moving. We strive to address your concerns promptly and professionally.
We accept flights operating from the UK.
Start Your Complaint
Please keep in mind that in order to file a complaint against Garuda Indonesia, it is necessary that you have already lodged a written complaint directly with Garuda Indonesia. Moreover, you should have either received a final written response (referred to as a 'deadlock letter') or granted Garuda Indonesia a period of eight (8) weeks to address your dispute. AviationADR is here to assist with unresolved complaints and provide professional support in such situations.
The airline sector covers complaints against any Garuda Indonesia flight where the flight in question arrived or departed (or was due to arrive/depart) from a UK airport.
We can deal with most disputes between consumers and airlines, including disputes in relation to
Once you have submitted your complaint form, your case will go through the following process
Ways to Complain
You can download our paper complaint form here and send the completed form to:
Aviation ADRIf you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page. This page provides you with live information about your claim so that you can check the progress at any time of day. Or just simply click here.
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