Ryanair Complaints – How to complain about a Ryanair flight?
You may encounter an issue or disagreement with a Ryanair product or service, such as a Ryanair flight cancellation or a delay of over 3 hours, loss or damage of luggage, or receiving unsatisfactory service. If you have already lodged a complaint with Ryanair and need to initiate the complaint process, you can utilise our dedicated complaint form.
We accept flights operating to and from the UK, Spain, Sweden & Denmark.
Start Your Complaint
If you want to make a complaint against Ryanair, you need to have already written directly to Ryanair and either received a final written response (also known as a 'deadlock letter') or waited for Ryanair to respond for eight (8) weeks. Please keep in mind that AviationADR can only handle complaints that have not been resolved.
AviationADR covers complaints against any Ryanair flight where the flight in question arrived or departed from the UK, Spain, Sweden and Denmark.
We can handle most disputes between consumers and airlines, including problems in relation to
Once you have submitted your complaint form, your case will go through the following process
Ways to Complain
You can download our paper complaint form here and send the completed form to:
Aviation ADRIf you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page. This page provides you with live information about your claim so that you can check the progress at any time of day. Or just simply click here.
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