Wizz Air Complaints - How to complain about a Wizz Air flight?
If you had any issues or disputes with Wizz Air, like a flight cancellation, a delay of over 3 hours, lost or damaged baggage, or unsatisfactory service, you can kick-start the complaint process using our 'airline' complaint form. This form is designed to help those who have already complained directly to Wizz Air and are looking for further action. Once you submit the form, we'll swiftly process and address your complaint. Be sure to include specific details about your incident, such as flight information, supporting documents, and a clear description of what went wrong.
We accept flights operating to and from the UK, Hungary & Germany.
Start Your Complaint
Before filing a complaint against Wizz Air, it's essential to first lodge an official complaint directly with them through their customer service channels or in writing. Give Wizz Air a reasonable amount of time, usually around eight weeks, to respond and resolve your issue. If you've received a final written response or if the designated time has passed without a satisfactory resolution, you can consider seeking help from a dispute resolution service like AviationADR. Keep in mind that AviationADR can only handle unresolved complaints, so make sure you've followed the necessary steps with Wizz Air before reaching out to us here at AviationADR..
AviationADR covers complaints against any Wizz Air flight where the flight in question arrived or departed (or was due to arrive/depart) from the UK, Hungary and Germany.
We can deal with most disputes between consumers and airlines, including disputes in relation to
Once you have submitted your complaint form, your case will go through the following process
Ways to Complain
You can download our paper complaint form here and send the completed form to:
Aviation ADRIf you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page. This page provides you with live information about your claim so that you can check the progress at any time of day. Or just simply click here.
EN-GB
DE
DE-AT
DE-CH
DA-DK
ES
HU
IT
FR
PL